Webblekart

As an additional safety measure, sellers intending to register on the Website are required to provide verification documents.

Sellers whose transaction value has exceeded INR 50,000/- (cumulative) through transactions have to complete the additional verification (know your customer or KYC) process. Till the time such an additional verification is concluded, your remittances shall be on hold and only released upon completion of the KYC process. This verification procedure is aimed to further help Webblekart become a safer and secure e-commerce platform.

Seller needs to provide valid documents for proof of identity and address of the beneficiary or bank account holder mentioned during the registration process.

Important:  If a seller intends to update/change his/her bank account details, he/she should intimate Webblekart of such a change at least five business days before the effective date after change in bank account. For processing payments after duly completing the KYC process, you may be required to provide verification documents again for the new bank account to avoid payment rejections and delays in reprocessing of payments. As part of the KYC process, you are required to provide one valid document for proof of identity and one valid document for proof of address.

Given below are the documents acceptable for the KYC process:

1. For bank accounts belonging to individuals

Proof of Identity (PoI)

  • Passport
  • PAN card
  • Voter’s identity card
  • Driver’s license

Proof of Address (PoA)

  • Passport
  • Voter’s identity card
  • Driver’s license
  • Telephone/Mobile bill
  • Bank account/Credit Card statement
  • Electricity bill
  • Ration card

2. For bank accounts belonging to companies

PoI

  • PAN Card of the Company
  • VAT/TIN (mandatory)

PoA

  • Company telephone bill
  • Company electricity bill

3. For bank accounts belonging to partnership firms

PoI

  • VAT/TIN (mandatory)

PoA

  • Telephone bill in the name of firm/partners
  • Electricity bill in the name of firm/partners

4. For bank accounts belonging to trusts & foundations

PoI

  • VAT/TIN (mandatory)

PoA

  • Telephone bill
  • Electricity bill

5. For bank accounts belonging to sole proprietor

PoI

  • Passport
  • PAN card
  • Voter’s identity card
  • Driver’s license
  • VAT/TIN

PoA

  • Telephone/Mobile bill
  • Bank account/Credit card statement
  • Electricity bill
  • Ration card

 

Multiple Accounts & Listing Policy

Sellers shall not be permitted to have multiple accounts on the Website. The restriction is being imposed in order to protect fraud against users at large. This policy is important to ensure standards and rules regarding performance, risk and best practices as are applicable for each seller and shall result in ensuring a safe and positive experience on the Website. Further, buyers need to compare different items to make smart and informed purchasing decisions. The duplicate-listings policy is designed to ensure sellers don't list in a way that clutters the buying experience and hurts the overall marketplace. Sellers can't have more than one listing of an identical item at the same time.

Violations of this policy may result in a range of actions, including but not limited to the following:

  • listing cancellation;
  • limits on account privileges;
  • account suspension; and/or
  • loss of special status.

These restrictions on duplicate listings include listing an identical item in different categories or listing an identical item using different display names. Listings are considered duplicates if they are for items that have no significant differences between them. To avoid your listings from being treated as duplicates, make sure you clearly show the differences between items in the titles, descriptions, prices, photos, product IDs, item specifics, or parts compatibility areas of a listing. Webblekart may also look at other parts of the listing to determine whether the listing is duplicate. If the differences between the items you are selling are not obvious in the search results, your listings may be treated as duplicates and will be subject to the consequences outlined above.

 

Listing Policy

 

To help sellers list items on the Website correctly, we have highlighted some listing policies and described how Webblekart handles listing violations when they are reported.

Proper Category Listing:

Items must be listed in the appropriate category. Items that do not belong to the category in which they are listed will be moved to the appropriate category.

Exceptions:

Multiple-quantity listings may offer a choice of color in otherwise identical items. However, a seller must be able to fulfil the entire quantity of every listing in any offered color even if another seller chooses exactly the same color selection. Choice listings may not be offered ‘subject to availability’ or the buyer may be requested to contact the seller to see the available colors and quantity. This exception for choice of color does not apply to single-quantity listings.

Duplicate Listings:

A duplicate listing occurs when a seller lists identical items in multiple listings.
 

Listing Policy for Precious Jewellery valued above INR 50,000/-:

Seller shall not list or sell any precious jewellery valued above INR 4,99,999/-.

Any Precious Jewellery valued above INR 50,000/- shall carry relevant authenticity certificates as per following details;

  • Gold Jewellery: ­ Any precious jewellery containing Gold as a component shall carry a BIS hallmark. It shall be mandatory to list the image of this hallmark on product page.  
  • Diamond Jewellery: ­Seller shall select the valid Diamond Certification. Image of Certification containing details like diamond clarity, weight, color etc. is mandatory to show on product page. Seller shall share the relevant certificate as and when required.
  • Platinum Jewellery: ­Seller shall select the valid Platinum Certification. Image of Certification containing details of purity is mandatory to show on product page. Seller shall share the relevant certificate as and when required.
     

Maximum Permissible Logistic Charges:

A seller shall not charge buyers for logistics fee as shipping fee is completely free for buyer on Webblekart.

 

Display Name Policy

 

A display name is a unique name that sellers use to identify themselves on the Website.

At the time of registration, sellers should choose a display name that they like and will remember. Display names shall not be profane, obscene or violate any Webblekart’s or third-party’s trademarks, copyrights and intellectual property rights.

Furthermore, display names shall not be or shall not represent an email address or web address (URL).

Further, Webblekart may, at its sole discretion, disallow certain words and phrases (including combinations and grammatical variations thereof) from being used as display names. Seller(s) shall not be permitted to use Webblekart, Kart, Webble, and any other trademarks or logos (including combinations and grammatical variations of such words) which are proprietary to Webblekart,

Violations of this policy may result in a range of actions, including but not limited to the following:

  • listing cancellation;
  • limits placed on account privileges;
  • loss of special status; or/and
  • account suspension.